Head of Risk Foundations, CRMP, C15 – Citi
Strategic Risk Leader | Empowerment Advocate | Global Trailblazer
“A Dazzling Personality That Shines Bright Like a Star”
A Trailblazing Leader in Risk and Resilience
With a dynamic blend of integrity, intellect, and inspiring leadership, Ivonne Roque has carved a distinct place for herself in the world of global finance and risk management. Her illustrious career spans over 17 years across private banking, consumer banking, and investment brokerage—making her a seasoned executive known for delivering forward-thinking strategies with unwavering commitment and clarity.
Currently serving as Head of Risk Foundations at Citi, Ivonne’s expertise lies in compliance, anti-money laundering, operational risk, strategic planning, and client-centric transformation. Her leadership is defined by her ability to connect enterprise vision with practical execution—driving measurable impact across business units while ensuring regulatory integrity and long-term sustainability.
A Journey Defined by Growth, Vision, and Empowerment
Ivonne’s professional path is not just a career—it’s a purposeful evolution. Guided by curiosity, grit, and an unshakable belief in people, she has led critical transformation efforts, restructured operating models, and resolved complex regulatory challenges. Her initiatives have directly elevated both client experience and business performance, proving that innovation and compliance are not mutually exclusive, but deeply interconnected.
A proud graduate of Florida International University and Nova Southeastern University, she holds a Master of Business Administration in International Business and a Leadership Certification from Wharton Executive Education. Her many FINRA licenses and CAMS certification reflect not only her technical proficiency but her relentless pursuit of excellence.
“Empowering teams to lead with clarity and confidence is one of my greatest passions. Together, we can navigate risk, unlock growth, and create meaningful, sustainable outcomes.”
A Leadership Style Rooted in Authenticity and High Standards
Ivonne is deeply admired for her authentic, transparent leadership style. She leads with integrity, aligning words with actions and decisions with values. Her professional motto? People before process. Excellence before ego. Impact before accolades.
Her communication style is inclusive, empathetic, and collaborative—ensuring every voice is heard and valued. She fosters an environment where trust, openness, and accountability drive performance and innovation.
“Success isn’t just about results—it’s about building the relationships that make those results possible.”
Mentorship in Action: Changing Lives Through Leadership
One of Ivonne’s proudest achievements involves mentoring an early-career professional with limited compliance experience. Through hands-on guidance and trust in their potential, she helped them master complex frameworks, break down process silos, and eventually secure a leadership role at a top global competitor.
“That promotion wasn’t just a win for them—it was a reminder that when we invest in people, we amplify their potential and create lasting impact.”
Influences and Inspirations
Ivonne’s leadership philosophy is shaped by resilient visionaries who’ve broken barriers and redefined leadership. Among her inspirations:
- Jane Fraser, CEO of Citigroup – a beacon for women in finance.
- Maria Bartiromo, for her insight and trailblazing media presence.
- Joel Osteen and Tony Robbins, for their ability to lead with compassion and elevate through connection.
These figures reflect the qualities Ivonne strives to embody: vision, courage, and unwavering faith in the power of people.
Clarity, Strategy, and Transformation: A Session with Ivonne Roque
Ivonne’s advisory and mentoring sessions offer far more than surface-level guidance—they are transformative experiences rooted in data, insight, and empathy. She helps clients and colleagues:
- Contrast current vs. target states with precision
- Simplify complex strategies into actionable roadmaps
- Prioritize impactful, agile steps toward long-term outcomes
Her goal? To empower others to lead with clarity, adaptability, and confidence—especially in an era defined by regulatory shifts and heightened expectations.
“Adaptability is no longer optional—it’s the key to resilience and relevance.”
Milestones and Recognitions
- Global 200 Women Power Leaders 2024 – USA Honoree
- FINRA Certifications: Series 3, 4, 7, 9, 10, 24, 63, and 65
- CAMS Certified – Anti-Money Laundering Specialist
- Wharton Executive Education – Persuasive Leadership Certification (2023)
These honors and certifications reflect not just her qualifications—but the trust she has earned as a leader, strategist, and mentor in the financial services industry.
The Final Word
Ivonne Roque doesn’t just manage risk—she redefines what leadership looks like in risk. With a heart for people and a mind for strategy, she continues to inspire those around her to rise, lead, and leave a legacy of empowered excellence.
“True leadership lies in helping others rise. Let’s continue pushing boundaries, breaking silos, and building futures together.”
